Shipping and FAQs
Yo! How much is it gonna cost me to get my earrings??
Shipping costs is $10 flat rate and free if you spend over $100 when shipped within Australia.
What about if I live Internationally??
Shipping to New Zealand is $15
Shipping to the US is $25
Any other countries, please email us and we will send through a quote.
How Long will it take??
We love AusPost! At Wearrings, we will get them out to you and over to the Post Office within 24-48 hours of your order being received. We want those earrings on ears ASAP!!
If you need the earrings urgently, get in contact with us (email@example.com) and we will see what we can do to assist.
Can I pick up the earrings?
Of course! Wearrings is located in Richmond, Melbourne so if you are around the area, I'm very happy for you to pick up. I also work at different Farmers Market's around Melbourne so we can always organise pick up from one of these markets (St Kilda, Collingwood, Port Melbourne/Albert Park and Abbotsford) Pop a note in your order or message me via the socials.
Looking after Mama Earth...
Part of business is packaging and we are try our very hardest to have as light a footprint as possible.
We reuse tissue paper, bubble wrap, fabric, ribbon and all sorts of packaging in order for you to get your earrings in one piece (well, 2 pieces, you know what we mean!). So when your package, has previous sticky tape or pre-loved crinkles in the tissue paper, know that Mama Earth and us thank you and know that you aren't any less loved. We are doing our bit!
For our paper products, our boxes came from someone who over ordered their packaging (They needed 3,000 and ordered 30,000 - Whoops - That's a bad day at the office!) and anything we get printed, it's on recycled paper/card and using vegetable ink dyes.
Buy what you love and wear it often!
What's with the names?
We love women and obviously women are our market. But we don't want to just be a little earrings store, we want to be the earrings store that supports other women and wants to showcase some of the amazing things that women out there are doing.
Likewise, sometimes we need to channel an alter-ego or character to get us through the day and if you're earrings help you kick ass that particular day, then we are all for that!
Know a cool women that is doing magnificent things? Then let us know so that we can name a pair of earrings after her and highlight her good work!
Houston - we have a problem!
You know those Customer Service Stats that say an unhappy customer will tell up to 5 people about their bad experience and a happy customer only tells one person well, we want to change those stats. We want you to love everything that we do.
If you aren't satisfied with your purchase, please contact Yasmin at firstname.lastname@example.org and we will work out a solution for you.
- Please contact Wearrings within 14 days of purchase.
- The customer is to pay for any return of items
- Full refunds are at the discretion of Wearrings
We will be more than happy to exchange, replace or refund items depending on circumstances. Please get in contact at email@example.com should you have any issues with your new goodies.
Wearrings handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.
Should you wish to return your order, please notify us within 14 days days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of Wearrings.
Thoughts, feelings, feedforward and big love...
Small business rely on people loving what you do and supporting it wholeheartedly. We want you to love what we do. Therefore, if you have any feedforward about what we could be doing better, any suggestions on brands that we should be stocking or you just want to give us some BIG love, then please let us know by emailing firstname.lastname@example.org
We are all ears!